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I have been using this XD file for a year. It has our whole website design on it! I have recently updated to MacOS Big Sur 11.2.1. What is happening? I've tried to restart and even uninstalled and reinstalled Adobe XD. This file is very important for our company website. Please help.
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Hi there,
Sorry for the delay in response. Could you please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/adobe-xd-cloud-file-not-synching-and-getting-stuck-when-opened/td-p/11890656 in sequence and let us know if that works?
Thanks,
Harshika
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Hi there,
We're so sorry to hear about the trouble. Please try the steps shared below:
Regards
Rishabh
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Did all you said, and it's still not working. I've been staring at the progress bar that just moves 2/3's of the way and doesn't move any further for 20 minutes now.
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Hi there,
Sorry for the delay in response. Could you please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/adobe-xd-cloud-file-not-synching-and-getting-stuck-when-open... in sequence and let us know if that works?
Thanks,
Harshika
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It took a few hours but it finally opened.