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Unable to Publish prototype link (error 44:76:0)

New Here ,
Apr 23, 2018

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The last two days I have been unable to publish a prototype for a client to view. Every time I press 'publish link' it gets to 50% and then just stops for about 5 minutes before giving me the error message.

Screen Shot 2018-04-24 at 10.12.35 am.pngScreen Shot 2018-04-24 at 10.26.42 am.png

The document is 2.2MB with 9 artboards all 1920 x 2042 pixels.

I have tried multiple times both today & tomorrow and checked my internet speed

Screen Shot 2018-04-24 at 10.19.10 am.png

I've done all I can think to do: logged out and back in, restarted the app and my computer, and tried with both WiFi & network cable.

My version is 7.0.12.9 and haven't had this issue before. I couldn't find the PDApp.log file otherwise I'd upload that as well.

Screen Shot 2018-04-24 at 12.13.02 pm.png

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Unable to Publish prototype link (error 44:76:0)

New Here ,
Apr 23, 2018

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The last two days I have been unable to publish a prototype for a client to view. Every time I press 'publish link' it gets to 50% and then just stops for about 5 minutes before giving me the error message.

Screen Shot 2018-04-24 at 10.12.35 am.pngScreen Shot 2018-04-24 at 10.26.42 am.png

The document is 2.2MB with 9 artboards all 1920 x 2042 pixels.

I have tried multiple times both today & tomorrow and checked my internet speed

Screen Shot 2018-04-24 at 10.19.10 am.png

I've done all I can think to do: logged out and back in, restarted the app and my computer, and tried with both WiFi & network cable.

My version is 7.0.12.9 and haven't had this issue before. I couldn't find the PDApp.log file otherwise I'd upload that as well.

Screen Shot 2018-04-24 at 12.13.02 pm.png

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Apr 23, 2018 0
Adobe Employee ,
Apr 24, 2018

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Use this link Error 44: Trouble uploading prototype (sharing upload error) – Adobe XD Feedback : Feature Requests ... to send Nina the information she has requested for.

Thanks,

Preran

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Apr 24, 2018 0
New Here ,
Mar 19, 2019

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Hi, I have had this problem this last week. I can't create a link anymore. I always have the message: There was a problem uploading your design (error 44:76:0). What should I do?

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Mar 19, 2019 0
Preran LATEST
Adobe Employee ,
Sep 27, 2019

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The latest solutions have been posted on this thread https://community.adobe.com/t5/Adobe-XD/Error-44-when-sharing-documents/m-p/10635971/thread-id/16657

 

Please join us here for further discussion.

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Sep 27, 2019 0