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Unable to record audio while recording prototype

New Here ,
May 04, 2020

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I have XD mic settings on, restarted XD, switched mics from the normal mic to a different headset, and successfully tried the mic on different apps. I cannot seem to record my prototype and narrate at the same time. When I record and press "enable microphone," no sound records. I am on an up-to-date Mac.

 

Any suggestions? Thank you!

 

{Renamed By MOD}

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared on this similar discussion: https://community.adobe.com/t5/adobe-xd/prototype-voice-recording-does-not-work-on-mac-10-13-6/td-p/10316174?page=1

 

If it doesn't help, could you please confirm if you are able to record audio while recording your screen generally? It doesn't need to be any particular app, please try recording your home screen of your Mac and test if you are able to record the audio?

 

Regards

Rishabh

TOPICS
How to, Product performance, Prototyping

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Unable to record audio while recording prototype

New Here ,
May 04, 2020

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I have XD mic settings on, restarted XD, switched mics from the normal mic to a different headset, and successfully tried the mic on different apps. I cannot seem to record my prototype and narrate at the same time. When I record and press "enable microphone," no sound records. I am on an up-to-date Mac.

 

Any suggestions? Thank you!

 

{Renamed By MOD}

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared on this similar discussion: https://community.adobe.com/t5/adobe-xd/prototype-voice-recording-does-not-work-on-mac-10-13-6/td-p/10316174?page=1

 

If it doesn't help, could you please confirm if you are able to record audio while recording your screen generally? It doesn't need to be any particular app, please try recording your home screen of your Mac and test if you are able to record the audio?

 

Regards

Rishabh

TOPICS
How to, Product performance, Prototyping

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May 04, 2020 0
Adobe Employee ,
May 05, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared on this similar discussion: https://community.adobe.com/t5/adobe-xd/prototype-voice-recording-does-not-work-on-mac-10-13-6/td-p/...

 

If it doesn't help, could you please confirm if you are able to record audio while recording your screen generally? It doesn't need to be any particular app, please try recording your home screen of your Mac and test if you are able to record the audio?

 

Regards

Rishabh

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May 05, 2020 0
New Here ,
May 07, 2020

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i have the same problem i have problems only with adobe's xd recording while everything else is fine 

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May 07, 2020 0
Adobe Employee ,
May 07, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please confirm the version of Adobe XD and the Operating System. And could you please confirm this if you are able to record your screen with audio in general, not specifically working on XD?

 

Regards

Rishabh

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May 07, 2020 0
New Here ,
Jun 18, 2020

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HI

 

I am having this issue and have tried all the solution here, I also don't have soundflower installed so can't work out how to fix. thanks

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Jun 18, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the steps suggested here: https://community.adobe.com/t5/adobe-xd/not-able-to-record-voice-and-audio-playbacks-even-my-microph...

 

In case if this doesn't help, please share a few more details like:

 

  1. The version of Adobe XD and the Operating System.
  2. Please try recording a screen with audio on any different app? 

 

Regards

Rishabh

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Jun 22, 2020 0
Advocate ,
Aug 06, 2020

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Adobe XD microphone recording is not working anymore MacOs 10.13.6 - XD 31.2.12.4.
Microphone works in all others application. 

Voice command works when holding spacebar. But no audio recording.

I wish Adobe had a way to reset the audio to make this works. 

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Aug 06, 2020 0
New Here ,
Aug 07, 2020

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I am having this same problem, I just uninstalled Soundflower but could not find detailed instructions on how it was resolved further. Can Adobe please put out detailed instructions on their sound/recording configurations? It seems to be a common problem for us.

I can record, and use voice commands on this mac, the ONLY thing not recording my audio is Adobe XD.

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Aug 07, 2020 0