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Unable to record desktop preview in XD

Community Beginner ,
May 04, 2020

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My Record Button in prototype Preview isnt working, not sure if it ever did, was wondering if anybody else has this issue?

Hi Moshem, sorry to hear that you're unable to record prototype on your machine. If you are using a MacOS 10.15, please try the steps mentioned here (https://helpx.adobe.com/in/xd/kb/enable-recording-catalina.html).

 

There's an ongoing discussion which you may refer for additional screenshots (https://community.adobe.com/t5/adobe-xd/xd-s-issue-with-macos-catalina-can-t-record-prototype-preview/td-p/10502369?page=1).

 

If the problem persists, please share the version of XD and OS build. We'll be happy to take it further. 

 

Thanks,

Atul_Saini

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Unable to record desktop preview in XD

Community Beginner ,
May 04, 2020

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My Record Button in prototype Preview isnt working, not sure if it ever did, was wondering if anybody else has this issue?

Hi Moshem, sorry to hear that you're unable to record prototype on your machine. If you are using a MacOS 10.15, please try the steps mentioned here (https://helpx.adobe.com/in/xd/kb/enable-recording-catalina.html).

 

There's an ongoing discussion which you may refer for additional screenshots (https://community.adobe.com/t5/adobe-xd/xd-s-issue-with-macos-catalina-can-t-record-prototype-preview/td-p/10502369?page=1).

 

If the problem persists, please share the version of XD and OS build. We'll be happy to take it further. 

 

Thanks,

Atul_Saini

TOPICS
How to, Prototyping

Views

702

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May 04, 2020 0
Adobe Employee ,
May 04, 2020

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Hi Moshem, sorry to hear that you're unable to record prototype on your machine. If you are using a MacOS 10.15, please try the steps mentioned here (https://helpx.adobe.com/in/xd/kb/enable-recording-catalina.html).

 

There's an ongoing discussion which you may refer for additional screenshots (https://community.adobe.com/t5/adobe-xd/xd-s-issue-with-macos-catalina-can-t-record-prototype-previe...).

 

If the problem persists, please share the version of XD and OS build. We'll be happy to take it further. 

 

Thanks,

Atul_Saini

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May 04, 2020 0
Community Beginner ,
Jun 05, 2020

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Recording ability is not working.
The top right button to record start blinking as usual, but the time stays still, so the recording didn't star.

Please help!

 

Edited. I just found the solution here. The issue is related to MacOS Catalina.

 

https://community.adobe.com/t5/adobe-xd/unable-to-record-desktop-preview-in-xd/td-p/11104672?page=1

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Jun 05, 2020 0
Adobe Employee ,
Jun 08, 2020

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Hi Robert,

 

Thanks for reaching out and glad to hear that the issue is resolved, feel free to reach out to us if you have any other questions or issues. 

 

Regards

Rishabh

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Jun 08, 2020 0