Unable to save Adobe XD file from cloud to computer

[#1]

Hi!

One of my files is stored in the cloud, but when I save it to my computer, it ends up as a 0b file. 

Any idea what's wrong?

{Renamed By MOD}

[#2]

Hi!

One of my files is stored in the cloud, but when I save it to my computer, it ends up as a 0b file. 

Any idea what's wrong?

{Renamed By MOD}

[#3]

Hi there,

Sorry to hear about the trouble. Could you please try the steps mentioned below and share your observation:

1. Please check if you are able to access and download the earlier version of that document. For information on how to do it, please refer to this article: https://helpx.adobe.com/in/creative-cloud/help/open-revert-cloud-document-version.html
2. You can also try copying the content of the file and saving it on a new file.

Let us know if this helps or if you need any further assistance.

Regards

Rishabh