Unable to save changes in collaboration file

New Here ,
May 24, 2021 May 24, 2021

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I have been trying to work on a collaboration file shared with me by my team. It was working fine for about a week. However, starting last week, I cannot make changes to the file. Whenever I tried to save, a modal pops up saying I have unsaved local changes. Some things I tried include:

  • Updating to the latest version and rolling back to previous versions of XD
  • Reinstalling XD

None of these solved the issue. I have been working on local files but I have to eventually move things to the cloud. It is really frustrating that XD has issues with such basic issues.

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Open and save docs, Product performance

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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Hi jiamingm,
are all team members using the latest version of Adobe XD? Have you checked if there are any updates available for the Creative Cloud app?

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New Here ,
May 25, 2021 May 25, 2021

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LATEST

Yes, everyone is on the latest 40.1.22 version.

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