• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to see anything inside Discover Plugin window in XD 40.1 version.

Community Beginner ,
May 28, 2021 May 28, 2021

Copy link to clipboard

Copied

Hello,

 

Discover Plugin tab is not showing anything inside. 

 

Thank you!

 

<Title was renamed by moderator>

 

TOPICS
Plug-ins , Product performance

Views

673

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 28, 2021 May 28, 2021

Hi Ashay,

 

We are sorry to hear you are unable to see anything inside the plugin window. We would request you to please try few steps that may help-

 

  • Sign out of XD and Creative Cloud Desktop
  • Kill all Adobe related processes from Task manager/ Activity monitor
  • Restart the machine.
  • Sign-in back to Creative Cloud and XD app.

 

Let us know if that helps. We'll try our best to help. 

 

Thanks,

Harshika

 

Votes

Translate

Translate
Adobe Employee ,
May 28, 2021 May 28, 2021

Copy link to clipboard

Copied

Hi Ashay,

 

We are sorry to hear you are unable to see anything inside the plugin window. We would request you to please try few steps that may help-

 

  • Sign out of XD and Creative Cloud Desktop
  • Kill all Adobe related processes from Task manager/ Activity monitor
  • Restart the machine.
  • Sign-in back to Creative Cloud and XD app.

 

Let us know if that helps. We'll try our best to help. 

 

Thanks,

Harshika

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 29, 2021 May 29, 2021

Copy link to clipboard

Copied

Hey Harshika,

 

Thanks for the quick update. It worked fine today. 

 

Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

LATEST

Awesome. Please feel free to reach out to us in the future for any query related to XD. We'd be happy to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines