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All of my cloud files have disappeared, how do I recover them? SOS I have school projects to turn in :((
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Hi Karla,
Sorry to hear about the trouble. Could you please check if you are able to see the file here: https://assets.adobe.com/cloud-documents
If yes, then possibly the files are not getting synced with the XD app on the desktop so could you please try the steps shared below:
If you are still unable to see the files, please share a few more details like:
Regards
Rishabh
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Hi Karla,
Thanks for trying the steps shared by Rishabh. Would you mind telling us if you're working in an enterprise network? Are you logged in with the same Adobe ID on both CC desktop app and at assets.adobe.com?
We will try our best to help.
Thanks,
Harshika