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Unable to see share function in Adobe XD.

Community Beginner ,
Nov 18, 2019

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Happen on 4 of my projects now. Everytime i switch to share tab, the share functions are not showing.
Need fix for this asap as it distrup my workflow and companies time.

D989D5AB-B50E-4DD4-A941-BD2B5B73F7E7_1_105_c.jpeg

 

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Unable to see share function in Adobe XD.

Community Beginner ,
Nov 18, 2019

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Happen on 4 of my projects now. Everytime i switch to share tab, the share functions are not showing.
Need fix for this asap as it distrup my workflow and companies time.

D989D5AB-B50E-4DD4-A941-BD2B5B73F7E7_1_105_c.jpeg

 

<The Title was renamed by moderator>

TOPICS
Error, Product issue

Views

708

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Nov 18, 2019 0
Community Beginner ,
Nov 18, 2019

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Hi ronnel-istox,

Just trying to help you out.

What version are you using? so that I'll also cross check in my machine.

 

Did you link all artboards and marked a home artboard in prototype mode?

ajaysanaga

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Nov 18, 2019 1
Community Beginner ,
Nov 26, 2019

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Hi ajaysanaga,
Thank you so much for your reply. 
Im using the latest version 24.3.22.2 and yes i always set a home artboard on my prototype. 

Regards,
Ronnel

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Nov 26, 2019 0
Adobe Employee ,
Nov 19, 2019

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Hi there,

 

That doesn't look quite right to me and sorry to hear you're facing trouble using XD. Would you mind relaunching XD & try with creating a single artboard first? & let us know if it worked fine on a new file.

 

Thanks,

Harshika

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Nov 19, 2019 0
Community Beginner ,
Nov 26, 2019

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Hi Harshika,

 

Thanks for your reply. Im always relaunching XD even restarting my mac when this happens to my project but still this doesnt fix the issue. What i always end up is copying all the artboard on a new project and relinking all again which will be a problem on a ongoing project then i need to send out again the new link to all stakeholders.

Best Regards,

Ronnel

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Nov 26, 2019 0
Community Beginner ,
Nov 25, 2019

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This is happening to me as well. It appears to be caused when the Slected board is linked with a transistion in prototype. Adobe, need a fix. 

 

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Nov 25, 2019 0
Adobe Employee ,
Nov 26, 2019

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I had another user with the same issue, and one of the components was causing this issue. Deleting and recreating the component helped.

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Nov 26, 2019 0
Adobe Employee ,
Nov 26, 2019

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If none of the troubleshooting steps here helped, and you need more assistance, can you upload your files to a shared location and share the URL with Harshika for further investigation over a private message?

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Nov 26, 2019 0
New Here ,
Dec 17, 2019

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I had this issue as well, the Share tab only worked again after I had made local versions of any linked components from other documents.

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Dec 17, 2019 0