Unable to see shared cloud document in Adobe XD.

New Here ,
Apr 19, 2021 Apr 19, 2021

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I am unable to see the shared cloud document in my adobe XD

 

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Adobe Employee ,
Apr 19, 2021 Apr 19, 2021

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Hi Pooja,

 

We are sorry to hear you are unable to see the shared XD document. We would request you to please ensure you're logged with the correct Adobe ID. Please check if you are able to see the file here: https://assets.adobe.com/shared

 

We will try our best to help.

 

Thanks,

Harshika

 

 

 

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New Here ,
Apr 19, 2021 Apr 19, 2021

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Hi Harshika,

Thanks for connecting.

After clicking on the link it is directing me to adobe.com.

Thanks,

Pooja

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Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

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Sorry for the delay in response. Could you please try on a different browser? It should open the same page as shown below-

HARSHIKA_VERMA_0-1619462992787.png

 

Let us know if that helps.

 

Thanks,

Harshika

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