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Unable to see the share link in the share link box in Adobe XD.

Explorer ,
Nov 09, 2019 Nov 09, 2019

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I am looking at someone's XD file, and the share link is not showing up in the box. I know one has been created because I was also given a separate URL, and it works. But I'm wondering why I can't see it in the XD file itself in the share link box?

Thank you in advance for your insights!

 

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Adobe Employee ,
Nov 11, 2019 Nov 11, 2019

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Hi Chava,

 

Thank you for reaching out. That looks quite strange, would you mind elaborating more about the issue? It would be superhelpful if you can share the screenshot of the screen so that we can have a better understanding of the issue?

 

Thanks,

Harshika

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Explorer ,
Nov 14, 2019 Nov 14, 2019

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Dear Harshika,

 

Thank you so much! I don't know if this helps below: this XD file was sent to me (I removed the title and some content), along with a separate share link. The share link works fine, but the URL doesn't show up in the XD file itself under "share link".

 

Thank you!

Chava

 

Screen Shot 2019-11-14 at 6.07.41 AM.png

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Adobe Employee ,
Nov 18, 2019 Nov 18, 2019

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Thank you for the screenshot. Would you mind sharing the screenshot of your about XD page? Is it happening with all the files or with this specific file?

 

We will try our best to help.

 

Thanks,

Harshika

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