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Unable to select anything after editing element in XD.

New Here ,
Oct 24, 2019

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When I open Adobe XD I make few edits and it don't select anything anymore, but the sidebars and zoom continue to work. I can't just select and edit elements on the page. I tried to disinstall and reinstall it but doesn't work. 

What can I do?

 

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Crash or freeze, Product issue

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Unable to select anything after editing element in XD.

New Here ,
Oct 24, 2019

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When I open Adobe XD I make few edits and it don't select anything anymore, but the sidebars and zoom continue to work. I can't just select and edit elements on the page. I tried to disinstall and reinstall it but doesn't work. 

What can I do?

 

<The title was renamed by moderator>

TOPICS
Crash or freeze, Product issue

Views

123

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Oct 24, 2019 0
Adobe Employee ,
Oct 24, 2019

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Hi there,

 

We are sorry to hear you're facing trouble using Adobe XD. We would like to know a few more details like-

 

  • What is the OS and XD version of your machine?
  • Is it happening with a single file or with all the files?
  • Have you tried toggling the window for a moment and then tried to select? and see if that helps.
  • If you're on windows, have you installed latest update to your graphic card driver? Please visit the manufacturer site to check for and apply the latest updates to graphic drivers and let us know if that works for you

 

Awaiting your response.

 

Thanks,

Harshika

 

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