Unable to share, 404 error

New Here ,
Jul 14, 2021 Jul 14, 2021

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Hello, I have been unable to share Adobe XD project for over 1 hr now. I get the same error about "unable to share" and when I click the help link it lands on a page claiming its a 404 error.

 

Please help as soon as possible. I need to collaborate with colleagues via the cloud to meet deadlines.

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New Here ,
Jul 14, 2021 Jul 14, 2021

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I already went into task manager and closed all the Adobe related processes. Then I uninstalled Adobe XD and reinstalled it. I still see the error.

 

I created a totally new cloud XD doc with just one artboard and one text box. and still I am not able to share with colleagues.

 

Please respond with a solution.

 

Thanks.

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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Hi. Please log out from the Creative Cloud desktop application and then, login again.

 

Marlon Ceballos.

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New Here ,
Jul 14, 2021 Jul 14, 2021

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i just tried that. still same error

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