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Unable to share any links, are the Adobe XD servers down? No shared link works.

Mentor ,
Apr 18, 2020 Apr 18, 2020

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Can anyone confirm whether the AdobeXD server is down or not? Two links sent to me by two clients fail to open with a

 

xd.adobe.com’s server IP address could not be found.

 

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correct answers 1 Correct answer

Adobe Employee , Apr 20, 2020 Apr 20, 2020

Hi there! Apologies for the inconvenience - there was indeed a service outage over the weekend, which is now resolved. We're digging into understand what happened so that we can prevent this in the future. Thank you for your patience!

 

Elaine Chao

Sr. Product Manager, Adobe XD

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New Here ,
Apr 18, 2020 Apr 18, 2020

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It's down for me as well.

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Mentor ,
Apr 18, 2020 Apr 18, 2020

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It is working again. Seems to be a problem with resolving the DNS. I used a VPN to open the links from a different location, and then it worked without a problem.

 

Now it works again without using my VPN. Must be a DNS issue somewhere.

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New Here ,
Apr 18, 2020 Apr 18, 2020

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Not working for me either. It's an intermittent and all too regular occuring issue!!

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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Hi there,

 

Sorry to hear about the trouble. As mentioned by Elaine, yes there was indeed an outage which is resolved now, let us know if it is working or if you need any further assistance. We're here to help.

 

Regards

Rishabh

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New Here ,
Apr 18, 2020 Apr 18, 2020

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XD server is down a lot since 5 PM. I am marking students' prototypes and haven't been able to do much.  

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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Hi there! Apologies for the inconvenience - there was indeed a service outage over the weekend, which is now resolved. We're digging into understand what happened so that we can prevent this in the future. Thank you for your patience!

 

Elaine Chao

Sr. Product Manager, Adobe XD

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