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Unable to share the design in XD.

New Here ,
Oct 31, 2019

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Suddenly I get an error message on the sharing function that worked until yesterday.

 

스크린샷 2019-10-31 오후 5.24.33.png

"Sorry. Your company cannot use the link generation feature. Use the preview pane to create a video to share your design."

 

I need your help. please.

 

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Error, Product issue, Share

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Unable to share the design in XD.

New Here ,
Oct 31, 2019

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Suddenly I get an error message on the sharing function that worked until yesterday.

 

스크린샷 2019-10-31 오후 5.24.33.png

"Sorry. Your company cannot use the link generation feature. Use the preview pane to create a video to share your design."

 

I need your help. please.

 

<The title was renamed by moderator>

Topics

Error, Product issue, Share

Views

130

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 31, 2019

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Could you supply a little more information such as OS and XD version.

It sounds like a licensing issue you might need to contact customer care if that is the case.

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Adobe Employee ,
Nov 01, 2019

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Hi there,

 

We are sorry to hear you are facing trouble sharing your XD design. Would you mind confirming if you are in the Enterprise enviroment?

 

Awaiting your response.

 

Thanks,

Harshika

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