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Unable to solve [error 133]

New Here ,
Aug 20, 2020

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I've actively looked around to see if anyone had the same issues as me, but unfortunately, their solutions didn't work for me as I already had these preferences set up.

My preferences are:
- Install Location: D:\AdobeX
- Folder Location: D:\AdobeX

Whilst I attempt to download Adobe XD, it doesn't install as intended - instead, at 2%, it discontinues and throws me an error 133 message. I took a glance at the log, and apparently I received:

Total size required for installation is '512667210' bytes, but only '109121536' bytes are available on the installation drive C:\

I can't comprehend the issue as I set all my preferences to disk D but it still installs at it at C after 2 reboots of my computer, what's the concurrent issue here? I tried re-installing CC but it did no assistance.

 

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Unable to solve [error 133]

New Here ,
Aug 20, 2020

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I've actively looked around to see if anyone had the same issues as me, but unfortunately, their solutions didn't work for me as I already had these preferences set up.

My preferences are:
- Install Location: D:\AdobeX
- Folder Location: D:\AdobeX

Whilst I attempt to download Adobe XD, it doesn't install as intended - instead, at 2%, it discontinues and throws me an error 133 message. I took a glance at the log, and apparently I received:

Total size required for installation is '512667210' bytes, but only '109121536' bytes are available on the installation drive C:\

I can't comprehend the issue as I set all my preferences to disk D but it still installs at it at C after 2 reboots of my computer, what's the concurrent issue here? I tried re-installing CC but it did no assistance.

 

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Aug 20, 2020 0
Adobe Employee ,
Aug 20, 2020

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Hi Doquee,

 

Sorry to hear you are having trouble installing XD. This error generally comes up when you don't have enough disk space. It might be the possibility that it picking C drive by default as an install location. Is it possible for you to clear some space from C drive and let us know if that helps?

 

We would be happy to help.

 

Thanks,

Harshika

 

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