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Unable to - Update Link & New Link- not working in: SHARE FOR DEVELOPMENT mac

New Here ,
Aug 16, 2019

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Hi everyone,

I want to SHARE FOR DEVELOPMENT and the Update link is not clickable, neither New Link can anyone help?

I need to hand this in ASAP.

Thank you!

Screen Shot 2019-08-16 at 16.21.21.png

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Unable to - Update Link & New Link- not working in: SHARE FOR DEVELOPMENT mac

New Here ,
Aug 16, 2019

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Hi everyone,

I want to SHARE FOR DEVELOPMENT and the Update link is not clickable, neither New Link can anyone help?

I need to hand this in ASAP.

Thank you!

Screen Shot 2019-08-16 at 16.21.21.png

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Aug 16, 2019 0
Adobe Employee ,
Aug 16, 2019

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I am checking with the team to see if there is any outage that I am not aware of. Just to be sure, are you on a free or paid version of Adobe XD?

Thanks,
Preran

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Aug 16, 2019 0
New Here ,
Aug 16, 2019

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thank you, Paid version

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Aug 16, 2019 0
Adobe Employee ,
Aug 16, 2019

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That's strange. Can you try logging out of Creative Cloud and XD, restarting your computer, logging back in? If that did not help, send me your Adobe ID, location, and phone number over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

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Aug 16, 2019 0
New Here ,
Aug 16, 2019

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I have signed out, shut down laptop, resigned in and same problem, I have sent you a private message.

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Aug 16, 2019 0
New Here ,
Aug 16, 2019

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i updated XD to the current version, the link became available, but after clicking Update Link and waiting for load, the link is not updated.

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Aug 16, 2019 0