Unable to update prototype link in XD - (Error 44:23)

Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

I tried today at10h to update a share link and I get the error message Something went wrong (Error 44:23)

 

 

(Updated by moderator) 

Link to the full discussion 

TOPICS
Announcement, Product performance, Share or publish

Views

1.2K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Jan 13, 2021 Jan 13, 2021
Hi everyone,   This issue is now resolved, please try to update the published prototype and let us know if it works for you. Thank you for your patience with this.    Post away! Atul_Saini

Likes

translate

Translate

Translate
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Hi, I have an error 44:23 when I want to update a link, I have this problem in all my Xd files but everything was ok yesterday. Can you do something please ? I need this links for my clients.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Hi everyone, 

 

Sorry for the trouble, there is maintenance going on for publishing services, due to which "Error 44:23" is appearing while updating the prototype. The product team is working on it and we'll keep sharing the progress here. 

 

Thanks for your patience and cooperation. 

 

Thanks,

Autl_Saini

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Thank you for the help but I already read this page but I don't find my problem... I have just one page and the update work at 09:00 and don't work at 10:00, so I didn't change anything. My partner doesn't have this problem and we are on the same connexion.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

@Atul_Saini 

I have the same issue (error 44:23) with the exact same files that I used Yesterday.

I can create new link, but cannot update it once it is created (any XD file)

The problem started Yesterday, when I've updated my XD to the latest version.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Tried to share a previously shared file and it no longer works, moved assets to new file and also tried a wired connection, removed artboards but still failing wiht the same error code

 

Not sure what else to try 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Same problem from this mornin 😞

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Still exists in 2021 with paid subscription & latest XD on Mac. I dont want to brake the protoype in various links to be shared ahead. Any other work around? Thanks in adv.Screenshot 2021-01-13 at 2.44.43 PM.png🙂 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Same error for me 44:23

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Me too ! 44:23 and it's very important to update my link for today 

Help meeeeee 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

原因は分かりません。アートボードの数も変わらないのに

44:23のエラーが出ます。

再起動・アップデート・アートボードを試しに1つだけにするなど

たくさん試しましたが解決できません。

 

XDのバージョンは 36.0.32.10

windows10で制作しています。

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Bonjour, même problème de mon côté, Adobe merci de répondre en français !

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Ca

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Apologies, please ignore - the above - my child pressed the keyboard while I was away from my desk!

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

And when it will be reaired?

Thanks

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Not able to update link on XD. error 44:23

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

something went wrong when trying to update links!! anyone?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

One thing that I did and worked for me is to click on the link options and select New Link. Since I guess it would take some time for Adobe to fix this problem with updating links, this could be a temporary solution for the ones who are desperate 

new_link.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Ok, now I see that the problem is solved. Thank you 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

I'm a paid user of XD.
Getting error 44:23 since yesterday while updating my xd links on all files. Everything seems fine from my side.
My handoffs stuck

Please help.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Hi everyone,

 

This issue is now resolved, please try to update the published prototype and let us know if it works for you.

Thank you for your patience with this. 

 

Post away!

Atul_Saini

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

it works, thank you!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Thank you for confirming, Dharma. Much appreciated. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Resolved. Thanks 😊 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Working fine now. thanks. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines