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Unable to update the added screens to existing link

New Here ,
Jul 21, 2020

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I can't updated the latest screen to my existing link. Even I have linked all my visuals @ prototype tab, but the newly added screen still greyed-out. Anyone facing the same problem? all the files linked in the prototypeall the files linked in the prototypethe new added screen still greyed-outthe new added screen still greyed-out 

Hi Clara, 

I can see from screenshot your first artboard is not home artboard and second artboard is home artboard that is completely fine but all the wire all going from artboard 1 to other artboards, so if you update a link also there is no way u can enter in that artboard. So please either make that artboard as home artboard or please change the flow so from homeartboard flow you are entering into artboard 1.

Hope you are able to work now.

Please write to us for any further query.

 

Thanks, 

Vertika Gupta

Adobe XD

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Product performance, Prototyping, Share or publish

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Unable to update the added screens to existing link

New Here ,
Jul 21, 2020

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I can't updated the latest screen to my existing link. Even I have linked all my visuals @ prototype tab, but the newly added screen still greyed-out. Anyone facing the same problem? all the files linked in the prototypeall the files linked in the prototypethe new added screen still greyed-outthe new added screen still greyed-out 

Hi Clara, 

I can see from screenshot your first artboard is not home artboard and second artboard is home artboard that is completely fine but all the wire all going from artboard 1 to other artboards, so if you update a link also there is no way u can enter in that artboard. So please either make that artboard as home artboard or please change the flow so from homeartboard flow you are entering into artboard 1.

Hope you are able to work now.

Please write to us for any further query.

 

Thanks, 

Vertika Gupta

Adobe XD

Topics

Product performance, Prototyping, Share or publish

Views

35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 22, 2020

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Hi Clara, 

I can see from screenshot your first artboard is not home artboard and second artboard is home artboard that is completely fine but all the wire all going from artboard 1 to other artboards, so if you update a link also there is no way u can enter in that artboard. So please either make that artboard as home artboard or please change the flow so from homeartboard flow you are entering into artboard 1.

Hope you are able to work now.

Please write to us for any further query.

 

Thanks, 

Vertika Gupta

Adobe XD

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Adobe Employee ,
Jul 22, 2020

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Hi Clara,

 

Thanks for reaching out. In addition to what Vertika suggested, you can also try unsettling the home artboard and then try publishing and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Aug 04, 2020

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Hey Clara,

 

We would like to follow up on your issue here. Would you mind confirming if the issue has been resolved? Please let us know if you need further assistance.

 

We are here to help.

 

Thanks,

Harshika

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