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Unable to update the share link in XD. "Something went wrong Please create a new link (Error 49:15)"

New Here ,
Apr 20, 2020

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After updating the link I am getting this error : 

Something went wrong. Please create a new link.

Learn More (Error 49:15)

Have to create new link again and again.

 

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Product performance, Share or publish

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Unable to update the share link in XD. "Something went wrong Please create a new link (Error 49:15)"

New Here ,
Apr 20, 2020

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After updating the link I am getting this error : 

Something went wrong. Please create a new link.

Learn More (Error 49:15)

Have to create new link again and again.

 

<The Title was renamed by moderator>

Topics

Product performance, Share or publish

Views

799

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Adobe Employee ,
Apr 20, 2020

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Hi Siddharth,

 

We are sorry to hear you are facing trouble while updating the share link in XD and getting error 49:15. Would you mind sharing the OS and XD version of your machine? Is it a design review link or a development link? We would also suggest trying the steps mentioned in this post: https://community.adobe.com/t5/adobe-xd/share-error-44-when-sharing-documents-in-xd/td-p/10635971/pa...?

 

Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Apr 21, 2020

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Hi Harshika,

Adobe XD version is recently updated : 28.5.12.5 and OS is macOS Mojave version 10.14.5

I have to create new link to share it with developers, please help me resolve this issue.

Thanks,
Siddharth

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Adobe Employee ,
Apr 21, 2020

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Thanks for sharing few details. I understand it could be frustrating for you. I would feel the same in your situation. I would like to confirm if you've tried the steps mentioned in the above post I shared with you. Also, could you please confirm what type of link it is, is it a development link or design review link? Have you tried switching to a different network?

 

I will try my best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Apr 28, 2020

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Hi Siddharth,

 

I would like to follow up on the issue. Could you please confirm if the issue has been resolved or if you need further assistance from us?

 

We would be happy to help.

 

Thanks,

Harshika

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