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Unable to update XD getting error 301

Community Beginner ,
May 12, 2020 May 12, 2020

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XD update in Adobe Cloud keeps coming up with an error. See screenshot. It's been this way for 2 days now. I'm on a MacBook Pro, running OS Catalina V 10.15.4.

 

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Download install and licensing

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correct answers 1 Correct answer

Adobe Employee , May 12, 2020 May 12, 2020

Hi there,

 

Thanks for reaching out. Could you please try the steps shared here: 

https://community.adobe.com/t5/get-started/receiving-error-301-on-mac-cc/td-p/10381624?page=1?

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
May 12, 2020 May 12, 2020

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Hi there,

 

Thanks for reaching out. Could you please try the steps shared here: 

https://community.adobe.com/t5/get-started/receiving-error-301-on-mac-cc/td-p/10381624?page=1?

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
May 12, 2020 May 12, 2020

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Thank you!


Thank You,

Jennifer R. Sumner
{Personal Information removed by MOD}

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