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Unable to update XD on macOS Big sur

New Here ,
Mar 02, 2021 Mar 02, 2021

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Is it possible to force the update?

On my client the version is 35.2.12 when it is already avaible version 37.

 

How can i resolve?

 

Tnx

 

{Renamed By MOD}

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Download install and licensing , How to

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correct answers 1 Correct answer

Adobe Employee , Mar 02, 2021 Mar 02, 2021

Hi Simona,

 

Thanks for reaching out. Please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If that doesn't work, please re-install XD and let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Hi Simona,

 

Thanks for reaching out. Please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If that doesn't work, please re-install XD and let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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