Unable to Use Features

New Here ,
Oct 29, 2020

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After the recent update I am unable to use premium features of XD i.e., Creating Links, Enabling CoEditing. My plan is Corporate plan. Can any one please help with this issue. I am not sure if the liscense plan issue.

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Design, Import and export, Missing feature, Share or publish

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1 Correct Answer

Adobe Employee , Oct 29, 2020
Rishabh_Tiwari Adobe Employee , Oct 29, 2020
Hi there,   Thanks for reaching out. Please ensure that you are signed in with the email address to which the license has been assigned. If you have an enterprise account, please log a support case. For information on how to do that, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html   Regards Rishabh

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Adobe Employee ,
Oct 29, 2020

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Hi there,

 

Thanks for reaching out. Please ensure that you are signed in with the email address to which the license has been assigned. If you have an enterprise account, please log a support case. For information on how to do that, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug...

 

Regards

Rishabh

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TCSPwCEngagement AUTHOR LATEST
New Here ,
Oct 29, 2020

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I am using my email account only and the corporate liscense is mapped with my company email address that I am signing in with. Unfortunately I do not have Admin Console access to create a ticket.

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