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Unable to Use Features

New Here ,
Oct 29, 2020

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After the recent update I am unable to use premium features of XD i.e., Creating Links, Enabling CoEditing. My plan is Corporate plan. Can any one please help with this issue. I am not sure if the liscense plan issue.

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Design, Import and export, Missing feature, Share or publish

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Unable to Use Features

New Here ,
Oct 29, 2020

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After the recent update I am unable to use premium features of XD i.e., Creating Links, Enabling CoEditing. My plan is Corporate plan. Can any one please help with this issue. I am not sure if the liscense plan issue.

TOPICS
Design, Import and export, Missing feature, Share or publish

Views

127

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 29, 2020 0
Adobe Employee ,
Oct 29, 2020

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Hi there,

 

Thanks for reaching out. Please ensure that you are signed in with the email address to which the license has been assigned. If you have an enterprise account, please log a support case. For information on how to do that, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug...

 

Regards

Rishabh

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Oct 29, 2020 0
New Here ,
Oct 29, 2020

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I am using my email account only and the corporate liscense is mapped with my company email address that I am signing in with. Unfortunately I do not have Admin Console access to create a ticket.

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