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Unable tor retrieve cloud documents in XD

New Here ,
Sep 18, 2019

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I Cant retrieve my cloud documents it says to restart the app but there is no use of it

 

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Unable tor retrieve cloud documents in XD

New Here ,
Sep 18, 2019

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I Cant retrieve my cloud documents it says to restart the app but there is no use of it

 

<The title was edited by moderator>

 

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Product issue

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60

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Sep 18, 2019 0
Adobe Employee ,
Sep 18, 2019

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Hi Sarbesh,

 

We are sorry to hear that you're facing trouble using Adobe XD and unable to retrive your cloud document. I would request you to please check if you're able to see the document here: https://assets.adobe.com 

 

Could you please share the OS and XD version of your machine? A screenshot of the error will be helpful.

 

Thanks,

Harshika

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