Undo & Redo Disabled - rotating objects trigger?

[antimofm]

Hi, so this issue has been brought up already (here) and marked as solved, although I don't consider it solved at all, because having to reboot the software to unfreeze basic features is hardly ideal (and it brought up other issues such as this).

To recap: the Undo / Redo feature becomes unusable (greyed out) suddenly and there is no recourse except rebooting the software.

The weird thing is that I just noticed something and I think it's linked to the Undo / Redo freeze: sometimes an item will rotate a bit, apparently by the same amount (6 degrees) and apparently of its own accord. When I realise this I obviously think I touched something by mistake and try to UNDO, only to discover it's frozen again.

I know, super weird, but the two behaviours seem to be connected. This has happened to me several times over the last few days and it can't be a coincidence.

I'm on Big Sur, latest XD and using a Wacom Bamboo. 

[Rishabh_Tiwari]

Hi Pete,

We're so sorry to hear about the trouble. We can surely test this on our end, so could you please share a few more details like:

1. Is this happening on a specific file or all the files?
2. I'd also request you to share the system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

[antimofm]

Thanks Rishabh, I've downloaded and run the log. 

[antimofm]

PS - it happened at least on 2 different files, one a Cloud Document and one a local doc.

[Rishabh_Tiwari]

Thanks for confirming. Could you please share the log file name, so that we can retrieve it from the server?

[antimofm]

Sure - here they are AdobeLogs_20201210_113105_182-mac.zxp

[HARSHIKA_VERMA]

Hi there,

I am extremely sorry for the late response on the post. I would like to confirm if you are still experiencing the issue on XD 35.3 version.

I will try my best to help here.

Thanks,

Harshika