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Undo (Ctrl+z) not working.

New Here ,
Sep 04, 2020

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This issue is getting worse and worse. I recently updated XD to the newest version and it still there. After 10 minutes working on a job, the Undo function stops working. Don't know how to fix it anymore... Reopen the XD, the Windows, and nothing...

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Known Issue, Product performance

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Undo (Ctrl+z) not working.

New Here ,
Sep 04, 2020

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This issue is getting worse and worse. I recently updated XD to the newest version and it still there. After 10 minutes working on a job, the Undo function stops working. Don't know how to fix it anymore... Reopen the XD, the Windows, and nothing...

Topics

Known Issue, Product performance

Views

50

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 04, 2020

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Hi Alan,

 

We're so sorry to hear about the trouble. Could you please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/undo-or-ctrl-z-not-working-at-xd/m-p/9193689?page=4#M2772

 

If this doesn't help, please share a few more details like:

 

  1. The version of XD and the Windows OS build.
  2. When it happens again, please make a note of the time stamp and share the system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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