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Undo, Select and Bring to back/forward issues with new version

New Here ,
Aug 10, 2020

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Just updated to the new version of Adobe XD and straight away the undo function just stops working whenever it sees fit. In the same manner when I try to send for example a panel to the back it just stays there and it doesn't do anything, or when I try to bring something else forward. I don't believe the problem is in my machine (running on Windows 10) because I had no issues with the last version. Fixing this would be really helpful, thank you!

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Undo, Select and Bring to back/forward issues with new version

New Here ,
Aug 10, 2020

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Just updated to the new version of Adobe XD and straight away the undo function just stops working whenever it sees fit. In the same manner when I try to send for example a panel to the back it just stays there and it doesn't do anything, or when I try to bring something else forward. I don't believe the problem is in my machine (running on Windows 10) because I had no issues with the last version. Fixing this would be really helpful, thank you!

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Aug 10, 2020 0
Adobe Community Professional ,
Aug 10, 2020

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Did you try reinstall Adobe Xd?.For cleaning previous version files please use Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Aug 10, 2020 0
Adobe Employee ,
Aug 10, 2020

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Hi there,

 

Sorry to hear about the trouble. I tested this on my end on XD v31.2.12.4 and on Windows 10 and it seems to be working. So could you please share a few more details like:

 

  1. The exact version of XD and the Operating System.
  2. Have you checked if its the shortcut which is not working or you are unable to use it with right-click menu options as well?
  3. Is it happening with a specific file or multiple files?
  4. Will it be possible for you to share a small video of the workflow or what exactly is happening at your end?

 

We're here to help, just need more info.

 

Regards

Rishabh

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