'Unknown Exception"-error occurred when exporting XD to AfterEffects.

Community Beginner ,
Jun 02, 2021 Jun 02, 2021

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屏幕快照 2021-06-02 下午3.13.52.png

 xd version number38.0.12.13 

ae:2021 18.0

and ae cannot exit after clicking confirm

 

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TOPICS
Import and export, Product performance

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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Hi JayJay,
try to update Adobe XD to the latest available version and see if the problem persists.

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Adobe Employee ,
Jun 03, 2021 Jun 03, 2021

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Hi there,

 

Thanks for reaching out and sorry to hear you're having trouble exporting assets into AfterEffects. In addition to what our ACP has suggested, please make sure your AfterEffect is also up to date.

 

Let us know if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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