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Updating Assets that are Linked is not Working

New Here ,
Dec 06, 2019

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My files are saved locally, and I use two files - one for components, one for the pages. I have updated the asset in the components file. Then the "Update All (3)" is shown in the pages file, however, when I try to click it nothing is happening. The changes are not reflected and I still have the button there.

 

image.png

I have tried to restar the program, and my pc. I'm working in Windows. My XD is also up to date.

Also did try to update more components to 'refresh' the files, but only updated the button "Update All (4)" and when I click it, still nothing is happening

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Desktop, Error, Product issue

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Updating Assets that are Linked is not Working

New Here ,
Dec 06, 2019

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My files are saved locally, and I use two files - one for components, one for the pages. I have updated the asset in the components file. Then the "Update All (3)" is shown in the pages file, however, when I try to click it nothing is happening. The changes are not reflected and I still have the button there.

 

image.png

I have tried to restar the program, and my pc. I'm working in Windows. My XD is also up to date.

Also did try to update more components to 'refresh' the files, but only updated the button "Update All (4)" and when I click it, still nothing is happening

TOPICS
Desktop, Error, Product issue

Views

520

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Dec 06, 2019 0
Adobe Community Professional ,
Dec 07, 2019

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Can you share file to test as i can't reproduce your bug? Thank you

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Dec 07, 2019 0
New Here ,
Dec 10, 2019

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Hi, I'm afraid I won't be able to do that due to some restrictions. Is it really needed?

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Dec 10, 2019 0
Adobe Community Professional ,
Dec 10, 2019

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Please create a new scratch project 9if possible) for testing and share . thanks

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Dec 10, 2019 1
New Here ,
Dec 11, 2019

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Hi,

I do have exactly the same issue. 2 files, one for components and one for the screen-designs. Both are cloud documents.

Sometimes I'm able to update each component separately, but it takes extremely long or XD is freezing and it's very time-consuming. I reinstalled XD and CC Cloud App (because I think there might be some problems with sync) in order to make sure I have the latest version, but that doesn't help either. The Update-Message disappears if I relink the file with the components in the components menu of the screen-design file but is not solving the issue.

Hope there is a way to fix this.

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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Dec 11, 2019 0
Preran LATEST
Adobe Employee ,
Dec 11, 2019

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Apologize for your experience. Would it be possible to upload your file to a shared location and share the URL with me over a private message for investigation?

 

Thanks,

Preran

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Dec 11, 2019 0