user account problem

New Here ,
Jul 01, 2021 Jul 01, 2021

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I have 2 user account, I forget the adminstrator window user password.

now i am in my second user and want to install adobe xd but window ask me for password and I cant sign in  my adminstrator use because i forget password, so what is the solution, I want to install xd and use it for project and new learning.

Any one suggest me.

Thanks

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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

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Hi there,

 

Sorry to hear about the trouble. If you have an enterprise account, please contact your IT Admin or raise a support case through the Admin portal. For more information on how to log a support case, please follow the steps shared here https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

Regards

Rishabh

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