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Weird blank glitch with exported page.

New Here ,
Nov 04, 2020

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So I'm trying to export this long page image with mobile screens. It shows ok in the XD file but when I export this page, the image of one of the screens at the very end is clipped for no reason. Maybe it's because it is a long page to export. Seems like a bug. The content is no way out of bounds, the source image is perfectly fine. (I even tried it with the original screen placed in the mockup and it is still clipping).Screenshot (78).png

Hi there,

 

Sorry for the delay in response. Would you mind checking if the design is not below the fold? Please share the viewport height of the artboard. Is this a scrollable artboard?

 

We will try our best to help.

 

Thanks,

Harshika

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Weird blank glitch with exported page.

New Here ,
Nov 04, 2020

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So I'm trying to export this long page image with mobile screens. It shows ok in the XD file but when I export this page, the image of one of the screens at the very end is clipped for no reason. Maybe it's because it is a long page to export. Seems like a bug. The content is no way out of bounds, the source image is perfectly fine. (I even tried it with the original screen placed in the mockup and it is still clipping).Screenshot (78).png

Hi there,

 

Sorry for the delay in response. Would you mind checking if the design is not below the fold? Please share the viewport height of the artboard. Is this a scrollable artboard?

 

We will try our best to help.

 

Thanks,

Harshika

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133

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Nov 04, 2020 0
Adobe Employee ,
Nov 06, 2020

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Hi there,

 

Sorry for the delay in response. Would you mind checking if the design is not below the fold? Please share the viewport height of the artboard. Is this a scrollable artboard?

 

We will try our best to help.

 

Thanks,

Harshika

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Nov 06, 2020 1
New Here ,
Nov 12, 2020

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You can see the the bottom part of the mobile mockup is being printed in the export image on the left side so it is not out of canvas bounds. The height was approximately 17,152px. Yes this is a scrollable artboard. I divided the artboard into 2 parts of less height than before and now it works fine. That was a random bug I suppose.

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Nov 12, 2020 1