Copy link to clipboard
Copied
What XD Alert Disconnected?
I open 2 file XD but somefile alert disconected and somefile don't alert .
file disconnected don't save history about 25/6/21 then now.
I cann't connect to update work with the teams.
what to do?
Copy link to clipboard
Copied
Hi, what version of Adobe XD are you using? Have you tried logging out and back into your Adobe account?
Copy link to clipboard
Copied
Adobe XD version 41.1.12.9
I tried logging out and Uninstall Adobe XD but I found the same problem is disconnected.
Copy link to clipboard
Copied
Thanks for your reply. Have you checked if there are any updates available for the Creative Cloud app?
Copy link to clipboard
Copied
Thanks. I tried open a new file. it's already connected cloud abobe.
But I don't know the cause of this problem.
Copy link to clipboard
Copied
Hi there,
Sorry to hear about the trouble. This generally happens because of sync issues, so could you please share a few more details like:
We're here to help, just need more information.
Regards
Rishabh