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When I try to play the prototype, if I use the automatic animation the program crashes

New Here ,
Jun 23, 2020

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When I try to play the prototype, if I use the automatic animation the program crashes. 

I am using the last version of adobe XD and I am paying for it. How can I resolve this issue?  With previous versions this had not happened to me.

 

Crash Logs: https://pastebin.com/UHMdMWqQ

 

{Edited By MOD}

Hi there,

 

We are sorry to hear you are facing Crash issues with XD on your mac machine. Could you please try reinstalling XD and share the results with us?

 

We will try our best to help.

 

Thanks,

Harshika

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Crash on mac

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When I try to play the prototype, if I use the automatic animation the program crashes

New Here ,
Jun 23, 2020

Copy link to clipboard

Copied

When I try to play the prototype, if I use the automatic animation the program crashes. 

I am using the last version of adobe XD and I am paying for it. How can I resolve this issue?  With previous versions this had not happened to me.

 

Crash Logs: https://pastebin.com/UHMdMWqQ

 

{Edited By MOD}

Hi there,

 

We are sorry to hear you are facing Crash issues with XD on your mac machine. Could you please try reinstalling XD and share the results with us?

 

We will try our best to help.

 

Thanks,

Harshika

TOPICS
Crash on mac

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 23, 2020 0
Adobe Employee ,
Jun 23, 2020

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Hi there,

 

We are sorry to hear you are facing Crash issues with XD on your mac machine. Could you please try reinstalling XD and share the results with us?

 

We will try our best to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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