When trying to open Adobe XD, it crashing.

New Here ,
Jun 21, 2021 Jun 21, 2021

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Adobe XD keeps crashing after I open it

 

 

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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Hi jonyi91805118,

 

We are sorry to hear you are unable to open Adobe XD. We'd like to investigate the issue, could you please share the Adobe Logs and Crash dumps by uploading them to a shared location such as CC or Dropbox and share the URL with me over a PM or here? Please share the version of XD and the OS of your machine. Have you tried the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and see if that helps?

 

I will try my best to help.

 

Thanks,

Harshika

 

 

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