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When uploading the XD files to Zeplin it gives error: Multiple Adobe XD CC instances running.

New Here ,
Apr 26, 2019

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When I try to upload files to Zeplin. it says Multiple Adobe XD CC instances running

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Import and export, Product performance

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When uploading the XD files to Zeplin it gives error: Multiple Adobe XD CC instances running.

New Here ,
Apr 26, 2019

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When I try to upload files to Zeplin. it says Multiple Adobe XD CC instances running

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Import and export, Product performance

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599

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Apr 26, 2019 0
Adobe Employee ,
Apr 26, 2019

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Hi Mythsmitigated123,

Sorry that you are unable to export to Zeplin and getting an error which says "Multiple Adobe XD instances are running". Would you mind restarting XD and check if that works for you? I would also request you to share the version of Adobe XD and OS build which you are using.

Thanks,

Atul_Saini

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Apr 26, 2019 0
New Here ,
Apr 29, 2019

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I did restart my XD several times, and the XD Version I'm using is 18.1.12.1

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Apr 29, 2019 0
Adobe Employee ,
Apr 30, 2019

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Hi Mythsmitigated123,

Thank you for performing the initial troubleshooting process and sorry that you're having trouble. We'd need some additional information to proceed further.

  • Did this start happening after the latest update?
  • Which version of Zeplin and OS build are you using?

I would also request you to reinstall Adobe XD and check if that helps.

Thanks,

Atul_Saini

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Apr 30, 2019 0
New Here ,
Apr 29, 2020

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I have the same issue. 

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Apr 29, 2020 0
Adobe Employee ,
Apr 29, 2020

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Hi there,

 

Sorry to hear about the trouble. I would request if you can share a few more details like:

 

  1. The version of XD and the Operating System.
  2. Is this happening with a specific file or multiple files?
  3. Please try quitting Adobe XD and then end all Adobe related processes in Task Manager or Activity monitor and then try again.

 

Regards

Rishabh

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Apr 29, 2020 0
New Here ,
Aug 06, 2019

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same problem

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Aug 06, 2019 0
New Here ,
Aug 07, 2019

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Is this still unresolved?

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Aug 07, 2019 0
New Here ,
Aug 08, 2019

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To me not solved

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Aug 08, 2019 0
Adobe Community Professional ,
Aug 08, 2019

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Hi, has your problem with Adobe XD and Zeplin been solved?

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Aug 08, 2019 1
New Here ,
Aug 08, 2019

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Not for me

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Aug 08, 2019 0
New Here ,
Apr 06, 2020

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Same here

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Apr 06, 2020 0
Adobe Employee ,
Apr 11, 2020

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Hi Mohsen,

 

Sorry to hear you are having trouble uploading the files into Zeplin. Would you mind sharing the OS, XD and zeplin version you are using? Could you please confirm if it's happening with all the files or with a specific file?

 

We will try our best to help.

 

Thanks,

Harshika

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Apr 11, 2020 0
Adobe Community Professional ,
May 01, 2020

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Hi, do you still need help with Zeplin?

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May 01, 2020 1
New Here ,
Oct 15, 2020

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Hi,

 I'm having the same prroblem.

I just updated my adobe xd. trying to export my files (one or few) to zeplin, and recieving the same announcement.

I'll appreciate your help.

 

thanks

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Oct 15, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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Hi, did you check if there are any updates for the Zeplin plugin as well?

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Oct 17, 2020 1
New Here ,
Oct 17, 2020

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Yes, I'm up to date. the zeplin was already built in in my adobe (working with Mac. don't remember I downloaded  it, but maybe I did). I'm working with the zeplin application

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Oct 17, 2020 0
italosan LATEST
Adobe Community Professional ,
Oct 18, 2020

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Does this problem occur with any file only with some?

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Oct 18, 2020 1