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Where to report a bug for XD?

Participant ,
Nov 21, 2019 Nov 21, 2019

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I do not get where to report bugs for Adobe XD team. The UserVoice is read only.

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correct answers 1 Correct answer

Community Expert , Nov 21, 2019 Nov 21, 2019

You have to report bug in this forum, thanks

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Community Expert ,
Nov 21, 2019 Nov 21, 2019

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You have to report bug in this forum, thanks

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New Here ,
Jan 08, 2021 Jan 08, 2021

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Adobe XD is not me lettting me select sqaures, captions text, and rectangles inside the square on mulitple of the same thing at the same time. 

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New Here ,
Dec 01, 2021 Dec 01, 2021

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I have bug with fonts . If lose some fonts , the windows on the left side  say "Missing Fonts" . 

But when I put the cursor on to change the font, the pop-up window closes without me having time to change.

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Community Expert ,
Dec 02, 2021 Dec 02, 2021

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Are you able to select seperate objects and replace font?

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New Here ,
Dec 03, 2021 Dec 03, 2021

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Yes I can  , but when I go to the general I change all the fonts. The window of choice closes for me.

 

I have a video . 

 

And I found another problem, after choosing to export my design. He shows me the above message.
I tried it through win10 and it exports . But when I do it via macbook I have this message.

 

Macbook pro (2020) with M1 

 

 

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New Here ,
Jan 10, 2022 Jan 10, 2022

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Hello,

I am having the same problem with the latest XD on my MacBook Pro OS 10.15.7. I can select one or multiple text objects and change the font. But when I try to replace missing fonts the same happens as described by Elio_air.

It would be great if this could be fixed soon. Thanks!

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Adobe Employee ,
Jan 10, 2022 Jan 10, 2022

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Hi there,

 

We're so sorry to hear about the trouble. We are aware of the issue and we have already logged the bug and the fix is on the way. Please stay tuned here .

 

Regards

Rishabh

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I think thre is a serious bug in XD whereby when I try to view the link I've created to send to a client, the attached screen shot is all I get. Oh dear.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Sorry, realised I hadn't added this:

MacBook Pro 

2.2 GHz Quad-Core Intel Core i7

Monterey 12.6

Safari Version 16.0 (17614.1.25.9.10, 17614)

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New Here ,
Oct 27, 2022 Oct 27, 2022

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BTW, it's also very difficult to find out where to report bugs. You'd think that Adobe would be pleased to hear about bugs, and maybe even solicit them to improve the products. More buttons or similar inviting submissions might go down well.

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New Here ,
Jan 28, 2024 Jan 28, 2024

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I would like to report a persistent issue I've been experiencing while using Adobe XD on both Windows 11 Pro and Windows 10. The problem revolves around text editing, where I often find myself having to close the program and then reopen it to be able to type within a Text element. Sometimes, this problem temporarily resolves itself after a program restart, allowing me to work for 1-2 hours before encountering the issue again. Other times, I can only edit a single text element before having to repeatedly restart the program until it returns to normal functionality.

When this issue occurs, I am unable to click outside the currently selected text element to select other objects unless I use the Layers panel.

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Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi,

 

Sorry to hear about the trouble. Once this happens again, can you try toggling from XD by using ALt + TAB and let me know if this resolves the issue?

 

Thanks

Rishabh

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New Here ,
Jan 30, 2024 Jan 30, 2024

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I've tested it once and it was successful. I'll reach out if there are any issues in future attempts. Thanks!

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