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White screen in latest update of Adobe XD 30 version.

New Here ,
Jun 16, 2020

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Crash on windows, Product performance

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White screen in latest update of Adobe XD 30 version.

New Here ,
Jun 16, 2020

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IMG_20200616_150955.jpg

 <The Title was renamed by moderator>

TOPICS
Crash on windows, Product performance

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Jun 16, 2020 0
Adobe Employee ,
Jun 16, 2020

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Hi there,

 

We are sorry to hear you're having trouble opening XD. We would request you to please restart the machine and see if that works. If that doesn't work, please try the solutions suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and share results with us.

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jun 16, 2020

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