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Why do I get this message so often lately?

Explorer ,
Mar 04, 2021 Mar 04, 2021

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I am pretty sure no one else is working on my file! But I get this every time I save now!

Waleedov_0-1614854910682.png

 

 

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Community Expert ,
Mar 04, 2021 Mar 04, 2021

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Hi, please try to unlink your Creative Cloud account and log in again.

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the suggestion shared by Italosan, in case if you are still getting the error, please share a few more details like:

 

  1. Please share a screenshot of the About XD info page and OS.
  2. Is this happening with a specific file or multiple files?
  3. Does this document have co-editing enabled?

 

Regards

Rishabh

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Explorer ,
Mar 12, 2021 Mar 12, 2021

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I tried your logging out and in, restarted, still the same.

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