Why does the round corner on rectangle go away after a while?

New Here ,
Nov 23, 2020

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The round corners feature should stay active at all times. I sometimes need to go back to a certain design and want to round its corners based on the feedback I have recieved from my team lead, however I'm unable to and I'm forced to recreate that feature/shape again from scratch. 

I recommended XD to my firm and we have gotten it for our team but we are having this issue with rounding corners and it is driving us crazy. I have attached below what im talking about. In the attached photo below, the border radius is present in the rectangle, but after a while it goes away. Whats the fix?
Im using Mac OS Big Sur and Windows 10 Machines, and this issue is on all those devices. 
Please if anyone knows the solution to this, let me know please. 

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Design, How to, Known Issue, Missing feature, Product performance

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Why does the round corner on rectangle go away after a while?

New Here ,
Nov 23, 2020

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The round corners feature should stay active at all times. I sometimes need to go back to a certain design and want to round its corners based on the feedback I have recieved from my team lead, however I'm unable to and I'm forced to recreate that feature/shape again from scratch. 

I recommended XD to my firm and we have gotten it for our team but we are having this issue with rounding corners and it is driving us crazy. I have attached below what im talking about. In the attached photo below, the border radius is present in the rectangle, but after a while it goes away. Whats the fix?
Im using Mac OS Big Sur and Windows 10 Machines, and this issue is on all those devices. 
Please if anyone knows the solution to this, let me know please. 

TOPICS
Design, How to, Known Issue, Missing feature, Product performance

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155

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Nov 23, 2020 0
Adobe Employee ,
Dec 03, 2020

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Hi there,

 

We're so sorry for the delay in response. This isn't expected as we can always convert the corner of a rectangle to a rounded corner by double-clicking on it. If that's not what is happening, please share a small video of the workflow and what exactly is happening, we'll try our best to help you with it.

 

Regards

Rishabh

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Dec 03, 2020 0
New Here ,
Dec 03, 2020

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Im having trouble with rounding borders. After sometime, the option to round a border/corner of an object is gone and that is because of the double click to path feature.
I'd like to be able to still edit my object's border radius/roundness even after it is set to path OR be able to roll back an object from Path to original shape state at any point in time. Because when it is turned into a path you cant round borders anymore. 

Also when it is in path state, the appearance tab on the right doens thave round corner option anymore. 

 

My team and I are having a very hard time with not being able to round our object's borders after we have made multiple changes to that object/file.

I have attached a video as per your request below. The video I have attached is a screenshare of my computer demonstrating the problem. I have uploaded the video to streamable.com and link is below. Again just to reiterate my problemm you can also see in the video that, the previously created grey rectangle doesnt have the option to round its cornres or adjust its corner roundness. However In the video I create a new rectangle and then I do have that option. So why cant I always have access to this rounding corner feature? 
https://streamable.com/2hw27r

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Dec 03, 2020 0