[Win] Artboard Transition is not working if we used Shift /Control Key in Keys & GamePad Trigger.

New Here ,
May 25, 2021 May 25, 2021

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Hello, I am currently working on a design for a learning plattform where shortcuts come in handy and should be learned. I want to display a certain functionality from Word (Paste in Text without formatting) and users should be able to enter the shortcut for that which is Ctrl + Alt + V. However when I try to insert that keyboard trigger I can only go either way: Alt+v or Ctrl + V. I cannot create a shortcut Ctrl + Alt + V. This is a huge letdown for me, because it is possible in Figma for example and I have to display that certain shortcut. Is there a workoaround or will that be fixed soon?

 

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Adobe Employee , May 28, 2021 May 28, 2021
Thanks for sharing the info. I checked with the team and logged a bug for the issue and they informed me that this is already a known issue and they are working on its fix. You will definitely see improvements in the future releases of XD. I will also update the discussion when the issue is resolved. I really appreciate your patience. Thanks, Harshika <Marking as correct only to highlight>

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Adobe Employee ,
May 25, 2021 May 25, 2021

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 Hi Nikol,

 

Thank you for reaching out and sharing your feedback. If I heard you right you are trying to customize the keyboard shortcut. If so, then, sadly, the functionality isn't available as of now in XD. There is a similar request raised here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/12929127-customize... 

 

I would request you to please submit your feedback and upvote the request to add your voice.

 

Thanks,

Harshika

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New Here ,
May 26, 2021 May 26, 2021

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@HARSHIKA_VERMA Hi Harshika, no that is not what I want. I want to work with Keyboard Triggers as an interaction. When defining a keyboard trigger, I want to make a trigger with CTRL + Alt + V. Currently that is somehow not possible. I attached a screenshot so you can see what I mean.  

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Adobe Employee ,
May 27, 2021 May 27, 2021

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Thanks for elaborating on the issue and sharing the screenshot. It helped in replicating the issue. Could you please share the version of XD and the OS you're using?

 

I will try my best to escalate and investigate the issue.

 

Thanks,

Harshika

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New Here ,
May 28, 2021 May 28, 2021

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I am using the latest XD Version (40.1.22) and the OS is Windows 10, Version 20H2 (Build 19042.985).

Thank you, it would be nice to see this updatet as quickly as possible.

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Thanks for sharing the info. I checked with the team and logged a bug for the issue and they informed me that this is already a known issue and they are working on its fix. You will definitely see improvements in the future releases of XD.

 

I will also update the discussion when the issue is resolved. I really appreciate your patience.

 

Thanks,

Harshika

 

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