Highlighted

with error 191 when upgrading xd

New Here ,
Jul 17, 2020

Copy link to clipboard

Copied

Always fails when upgrading xd (version 30) on my win10 with error 191. According to the guidance of the official website, the operation is invalid, upgrade win10 and vc++ to the latest version can not continue to upgrade xd, is very helpless. I also encountered this problem in my laptop, and finally I reinstalled the cc program and xd by resetting win10. In addition, the function of dragging and dropping pictures into the drawing board is not available, and the previous function of copying and pasting pictures into xd in windows Manager is also invalid.

Hi there,

 

Sorry to hear about the trouble. For error 191, could you please try the steps suggested here: https://helpx.adobe.com/ca/download-install/kb/error-code-191.html

 

For drag and drop issue, please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/m-p/9205660?page=1#M2834

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Views

26

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

with error 191 when upgrading xd

New Here ,
Jul 17, 2020

Copy link to clipboard

Copied

Always fails when upgrading xd (version 30) on my win10 with error 191. According to the guidance of the official website, the operation is invalid, upgrade win10 and vc++ to the latest version can not continue to upgrade xd, is very helpless. I also encountered this problem in my laptop, and finally I reinstalled the cc program and xd by resetting win10. In addition, the function of dragging and dropping pictures into the drawing board is not available, and the previous function of copying and pasting pictures into xd in windows Manager is also invalid.

Hi there,

 

Sorry to hear about the trouble. For error 191, could you please try the steps suggested here: https://helpx.adobe.com/ca/download-install/kb/error-code-191.html

 

For drag and drop issue, please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/m-p/9205660?page=1#M2834

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 17, 2020 0
Adobe Employee ,
Jul 17, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about the trouble. For error 191, could you please try the steps suggested here: https://helpx.adobe.com/ca/download-install/kb/error-code-191.html

 

For drag and drop issue, please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windo...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 17, 2020 1