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Won't import SVG file correctly

Explorer ,
Jul 20, 2020 Jul 20, 2020

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Something has changed since the last update, I can't import an SVG file correctly. The shapes come in but the gradient does not. The SVG file was created in Illustrator and opens fine in Illustrator. Copying and pasting from Illustrator either turns the gradient into a solid colour or it flips it upside down. I have placed this file before and has never done this until the last update. Even the colours are different from the old file.

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Community Expert ,
Jul 20, 2020 Jul 20, 2020

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Please review https://helpx.adobe.com/in/xd/kb/import-export-issues.html

There is some features that are under development. 

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Adobe Employee ,
Jul 20, 2020 Jul 20, 2020

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Hi ScSmith,

 

We are sorry to hear you are unable to import the SVG file into XD. When you say that it started happening from the last update, could you please tell us the OS and XD version of your machine? If possible, please share the video with us for a better understanding?

 

Is it happening with a specific file to all the files?

 

We will try our best to help.

 

Thanks,

Harshika

 

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Explorer ,
Jul 21, 2020 Jul 21, 2020

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macOS 10.14.6 – XD 30.2.12.3

In the example highlighted, you can see the gradient is upside down. This was placed, if I copy and paste it the gradient disappears and becomes solid. The logo above the selected was imported before the update(s).

Screen Shot 2020-07-21 at 8.59.07 AM.png

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Adobe Employee ,
Jul 21, 2020 Jul 21, 2020

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Thanks for sharing the information. Would you mind updating XD to the current version XD 31 and let us know if you are still experiencing the issue?

 

We are here to help.

 

Thanks,

Harshika

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Explorer ,
Jul 21, 2020 Jul 21, 2020

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I have and it still does it. 

It's either XD not importing correctly or Illustrator not exporting correctly.

I think it's XD since I can't copy and paste it either from Illustrator.

Is there a way I can give you the file I'm trying to import to examine?

Shane

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Explorer ,
Jul 23, 2020 Jul 23, 2020

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I figure out how to fix the problem, don't save as SVG in Illustrator, instead, export as SVG. Why this makes a difference makes no sense to me. I also noticed Illustrator's save as alters the vector art, exporting does alter the artwork but very little. To me, this is a bug in Illustrator. Both actions should create the same artwork but it doesn't.

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