XD一直显示无法订阅状态

[德永汤80996873]

注销账号后再登陆发现XD不能打开了，一直显示无法订阅状态

[jane-e]

The forum software could not translate from Chinese, but Google got this:

”After logging out of the account and logging in, I found that XD could not be opened.”

I moved this from Forum comments to Adobe XD.

[elainecc]

Did you log out while using XD? You may want to close XD, log in using the Creative Cloud desktop tool, and then launch XD again.

[健王30568322]

It did not work. I log out and then log in many times.

[Preran]

Thank you for trying the troubleshooting step and sharing the info with us. Please reach out to us using this link Contact Customer Care​ Use the chat button on the page to get started. Let us know if you need more assistance.

Thanks,

Preran