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XD一直显示无法订阅状态

New Here ,
Jun 10, 2019

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注销账号后再登陆发现XD不能打开了,一直显示无法订阅状态{A7DCFF8E-BF75-43C6-BFC5-8F38E684BBF2}_20190610170154.jpg

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XD一直显示无法订阅状态

New Here ,
Jun 10, 2019

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注销账号后再登陆发现XD不能打开了,一直显示无法订阅状态{A7DCFF8E-BF75-43C6-BFC5-8F38E684BBF2}_20190610170154.jpg

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Jun 10, 2019 0
Adobe Community Professional ,
Jun 10, 2019

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The forum software could not translate from Chinese, but Google got this:

”After logging out of the account and logging in, I found that XD could not be opened.”

I moved this from Forum comments to Adobe XD.

7F1AA45F-2998-4309-8539-6D0C9C4E2A07.jpeg

5E5C26E9-6E42-454F-A69E-C959094C5188.jpeg

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Jun 10, 2019 0
Adobe Employee ,
Jun 10, 2019

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Did you log out while using XD? You may want to close XD, log in using the Creative Cloud desktop tool, and then launch XD again.

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Jun 10, 2019 1
New Here ,
Jun 13, 2019

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It did not work. I log out and then log in many times.

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Jun 13, 2019 0
Preran LATEST
Adobe Employee ,
Jun 17, 2019

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Thank you for trying the troubleshooting step and sharing the info with us. Please reach out to us using this link Contact Customer Care​ Use the chat button on the page to get started. Let us know if you need more assistance.

Thanks,

Preran

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Jun 17, 2019 1