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Hi, what version of Adobe XD are you using? Could you also share the technical characteristics of your computer?
Hi, would you mind confirming if your problem is resolved?
Sorry to hear about the trouble, we'll try our best to help you with it. In addition to the information asked by Italosan, could you please try the steps shared below:
If this doesn't help, please confirm if you are getting this error on every file or specific file?