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XD 24.4.22 launches with a white screen on Windows

New Here ,
Nov 28, 2019

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Hi, after latest update(24.4.22) on XD, i cant start this app (white screen), help me please if you can.

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Performance, Product issue

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XD 24.4.22 launches with a white screen on Windows

New Here ,
Nov 28, 2019

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Hi, after latest update(24.4.22) on XD, i cant start this app (white screen), help me please if you can.

TOPICS
Performance, Product issue

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138

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Nov 28, 2019 0
Preran LATEST
Adobe Employee ,
Nov 28, 2019

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Apologize for your experience. If you are on a Windows OS, can you try the solutions in this article https://helpx.adobe.com/ca/xd/kb/adobeXD-launches-into-white-screen-on-windows.html and let us know if they helped? For more info, see https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w...

 

For urgent assistance, please get in touch with us directly using https://adobe.ly/2WYE62m

 

Thanks,

Preran

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