XD 36.2 version crashed after hitting Live preview Button.

[Muhammad Imran5DE4]

Hi,

I don't get it what is going on with this new XD app, Everytime and click desktop preview button, it crashes my app completely, Please help me solving the problem.

Thanks!

Regards,

Imran.

<The Title was renamed by moderator>

[Ares Hovhannesyan]

What is your machine configuration?

[HARSHIKA_VERMA]

Hi Imran,

We are sorry to hear you are experiencing the crash issue with XD. I am unable to reproduce the issue at my end on my windows machine. In addition to what Ares has asked, please share more details about the issue like the OS and XD version. Does that happen with every file? 

I would suggest trying signing out of XD, Creative Cloud, restart the machine and then sign back in.

Let us know if that helps.

Thanks,

Harshika