XD app closes immediately while using Type tool.

New Here ,
Feb 09, 2021 Feb 09, 2021

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I am having the biggest problem with the type tool. I don't use it super often but whenever I do it force closes the app almost immediately. I'll reopen and try again it will work fine and then ill try to type again and it will force close. this is extremely frustrating and i feel like i am the only one having this problem.. any advice?

 

 

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Hi there,

 

We are extremely sorry for the frustration. This is definitely not expected. We would request you to please share few more details so that we can escalate and investigate the issue-

 

  • What are the OS and XD versions of your machine?
  • Please share the Adobe Logs and Crash dumps along with an XD file, upload it to a shared location such as Creative Cloud or Dropbox, and share the URL with me over a PM.

 

I will try my best to help.

 

Thanks,

Harshika

 

 

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