• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

XD app closes immediately while using Type tool.

New Here ,
Feb 09, 2021 Feb 09, 2021

Copy link to clipboard

Copied

I am having the biggest problem with the type tool. I don't use it super often but whenever I do it force closes the app almost immediately. I'll reopen and try again it will work fine and then ill try to type again and it will force close. this is extremely frustrating and i feel like i am the only one having this problem.. any advice?

 

 

<The Title was renamed by moderator>

TOPICS
Product performance

Views

263

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

We are extremely sorry for the frustration. This is definitely not expected. We would request you to please share few more details so that we can escalate and investigate the issue-

 

  • What are the OS and XD versions of your machine?
  • Please share the Adobe Logs and Crash dumps along with an XD file, upload it to a shared location such as Creative Cloud or Dropbox, and share the URL with me over a PM.

 

I will try my best to help.

 

Thanks,

Harshika

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines