XD cannot create share link because storage is full

New Here ,
Nov 05, 2020 Nov 05, 2020

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No matter which project I am working on, I cannot share my project using any type of the link. Each time I tried to create link, the window pops up saying my storage is full. However I never published any projects in my cloud storage as I checked.

 

 I am working on Windows 10 platform with the newest XD version 34.2.12

 

snipaste_20201105_160927.jpg

 

 

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Adobe Employee ,
Nov 05, 2020 Nov 05, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared in this similar discussion:https://community.adobe.com/t5/adobe-xd/unable-to-collaborate-cloud-xd-files-because-storage-is-full...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Nov 10, 2020 Nov 10, 2020

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I tried signing out and re-sign-in, but that doesn't seem to solve the issue. I tried on a different PC with newest version of Windows 10 pro, it still doesn't work. The link creation process always stuck at 57% and failed due to full space of drive. Are there any substitue way to create link sharing?

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Adobe Employee ,
Dec 01, 2020 Dec 01, 2020

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I am so sorry for the delay in response, Jiyu. Could you please confirm if you are still facing the issue on the latest version of XD which is 35.1?

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New Here ,
Dec 03, 2020 Dec 03, 2020

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The issue still occur on the newest version of XD. I tried on multiple platform while the issue persists. I doubt if this is an issue related with my account.

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