[XD] Cloud documents - Folder error / Missing files / empty folders in Cloud App

[liam-p]

Missing files in the cloud app 

Cloud app is not showing any of the files in some of my cloud doc folders (other folders are fine)

Get a 'something went wrong, please restart' error - Restarting doen't fix the problem.

Checking online (assets.adobe.com) the files are there. However the only option is to download the file, and re-save to the cloud - this is not really a suitable workaround as I dont want to lose the history of 'marked' changes.......

Please help / fix.... 

[italosan · Accepted solution]

Hi, go to this address assets.adobe.com, log into your Adobe account and check if all the files are there.